Virgin America jet

Five things the new Virgin America website does better than other airlines

by Michael Meloni • June 23, 2014

Virgin America’s new website is unlike any other airline website in that it focuses nearly every pixel on helping the customer book a flight.  The homepage is clean, contemporary and contains no unnecessary information or distractions (goodbye credit card deals!). It’s a joy to use and the goal is clear: ‘Let me help you book a flight’.

Qantas iPhone App

Qantas reaches further into customer journey with new iPhone app

by Michael Meloni • June 3, 2014

Qantas has updated their iOS app (Android coming soon) with a sleek new design and integration with Google Maps to advise customers when they should head to the airport and the best route to do so.